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General FAQ

Services

  • COUNSELING SERVICES TO BUDDING ENTREPRENEURS
  • ASSISTANCE / CONSULTANCY TO PROSPECTIVE AND EXISTING ENTREPRENEURS

Providers

Services

  • EDP TRAINING PROGRAMS

Providers

Services

  • TO IDENTIFY , DESIGN AND CONDUCT TRAINING PROGRAMMERS FOR EXISTING ENTREPRENEURS
  • ORGANIZING ENTREPRENEURSHIP, MANAGEMENT AND SKILL DEVELOPMENT PROGRAMMES

Providers

Services

  • TO EVOLVE STRATEGIES & METHODOLOGIES FOR DIFFERENT TARGET GROUPS & LOCATIONS & CONDUCT FIELD TESTS.
  • SIDCS DEVELOP LAND AND PROVIDE THE ENTIRE NECESSARY INDUSTRIAL INFRASTRUCTURE, WITH ROADS, POWER, WATER SUPPLY, DRAINAGE AND OTHER AMENITIES

Providers

Services

  • FORMULATING PROJECT PROFILES OF PRODUCTS / INDUSTRIES SUITABLE AND FEASIBLE IN THE MSME SECTOR

Providers

Services

  • INFORMATION AND FEASIBILITY ASSESSMENT OF TECHNOLOGIES
  • FACILITATING BUYING

Providers

Services

  • INFORMATION AND NEGOTIATION SERVICES
  • FACILITATING LINKAGES
  • BULK PURCHASES IF POSSIBLE

Providers

Services

  • IDENTIFYING, RECRUITMENT

Providers

  • LOCAL BUSINESS DEVELOPMENT SERVICE (BDS) PROVIDERS
  • PLACEMENT SERVICES AGENCIES

Services

  • MANAGEMENT TRAINING PROGRAMS
  • CONSULTING SERVICES

Providers

  • MSME DEVELOPMENT INSTITUTES (HTTP://WWW.DCMSME.GOV.IN/CONTACTS.HTM#TWO)
  • PRIVATE SERVICE PROVIDERS, WHO PROVIDE SERVICES ON A FEE BASIS OPERATING AT VARIOUS LEVELS, USUALLY CALLED THE BUSINESS DEVELOPMENT SERVICE (BDS) PROVIDERS. THE TYPE OF SERVICES RANGE FROM MARKETING, ACCOUNTING, AUDIT, TECHNOLOGY SOURCING, LEGAL ETC.

Services

  • INFORMATION ON VCS /STARTUPS
  • BUSINESS PLANS

Providers

Services

  • INFORMATION ON VARIOUS CREDIT INSTITUTIONS
  • BUSINESS PLANS
  • FACILITATING CREDIT SERVICES

Providers

Services

  • INFORMATION ON SUBSIDIES
  • FACILITATION SERVICES FOR SUBSIDY

Providers

Services

  • MAKING AVAILABLE COMMON FACILITY SERVICES IN WORKSHOP/LABORATORIES

Providers

Services

  • MARKET INFORMATION
  • MARKET LINKAGES – DOMESTIC/ EXPORT
  • EXHIBITION/ EXCHANGES

Providers

Services

  • CONDUCT SPECIALIZED HUMAN RESOURCE DEVELOPMENT PROGRAMMES IN GENERIC AREAS SUCH AS TOTAL QUALITY MANAGEMENT, CREATIVITY AND INNOVATION BESIDES, RURAL ENTREPRENEURSHIP DEVELOPMENT.
  • FOR MANPOWER IN SECTORAL INDUSTRY SUCH AS FOOD, FOOTWEAR ETC

Providers

Services

  • UNDERTAKING RESEARCH AND EXCHANGE EXPERIENCES GLOBALLY IN DEVELOPMENT AND GROWTH OF ENTREPRENEURSHIP.
  • TO ORGANIZE SEMINARS , WORKSHOPS AND CONFER CONFERENCES FOR PROVIDING A FORUM FOR INTERACTION AND EXCHANGE OF VIEWS BY VARIOUS AGENCIES AND ENTREPRENEURS

Providers

Services

  • INFORMATION
  • FINANCIAL SUPPORT
  • COUNSELING SERVICES ON PROMOTING PRODUCTS
  • DEVELOPING PROMOTIONAL MATERIALS

Providers

Services

  • INFORMATION
  • PROCEDURES AND PROGRAMMES
  • UPDATES
  • PROFILES
  • ASSOCIATIONS- DICCI.ORG, NASSCOM.IN, FICCI.COM,CII.IN, FIWE.ORG, --FISME.ORG.IN

Providers

  • FINANCE CONNECT – RBI.ORG, SIDBI.IN, UDYAMIMITRA.IN, STANDUPMITRA.IN, BANK WEBSITES, RMK.NIC.IN, NABARD.ORG, NSIC.CO.IN
  • POLICY AND PROGRAMMES- INDIA.GOV.IN, MSME.GOV.IN, DIPP.NIC.IN, FINANCIALSERVICES.GOV.IN, WCD.NIC.IN, SOCIALJUSTICE.NIC.IN,SKILLDEVELOPMENT.GOV.IN,RBI.ORG, RESPECTIVE STATE GOVERNMENT SITES
  • SKILL-NSFDC.NIC.IN, EDIIINDIA.ORG, NIESBUD.NIC.IN,NIMSME.ORG,CITINDIA.ORG,ILRTINDIA.ORG,
  • TECHNOLOGY-DST.GOV.IN, PRIVATE SERVICE PROVIDERS
  • VIRTUAL MENTOR – SMALLB.IN, MSMEMENTOR.IN
  • WOMEN ENTREPRENEURSHIP PLATFORM (HTTPS://WEP.GOV.IN)
  • STAND UP INDIA SCHEME IS TO FACILITATE BANK LOANS BETWEEN 10 LAKH TO 1 CRORE TO THE ENTERPRISES PROMOTED BY SC OR ST AND WOMEN ENTREPRENEURS TO SET UP GREEN FIELD PROJECTS IN MANUFACTURING, TRADING AND SERVICE SECTORS.
  • START UP INDIA SCHEME AIMS TO BOOST INNOVATIVE AND TECHNOLOGY LED ENTERPRISES FOR NEW/EXISTING ENTERPRISES. ACCORDING TO DEPT. OF INDUSTRIAL POLICY AND PROMOTION, MINISTRY OF COMMERCE AND INDUSTRY, GOI VIDE NOTIFICATION DATED FEB 17, 2016, AN ENTITY SHALL BE CONSIDERED AS A STARTUP – UP TO FIVE YEARS FROM THE DATE OF ITS INCORPORATION/REGISTRATION,IF ITS TURNOVER FOR ANY OF THE FINANCIAL YEARS HAS NOT EXCEEDED 25 CRORE, AND IT IS WORKING TOWARDS INNOVATION, DEVELOPMENT, DEPLOYMENT OR COMMERCIALIZATION OF NEW PRODUCTS, PROCESSES OR SERVICES DRIVEN BY TECHNOLOGY OR INTELLECTUAL PROPERTY; PROVIDED THAT ANY SUCH ENTITY FORMED BY SPLITTING UP OR RECONSTRUCTION OF A BUSINESS ALREADY IN EXISTENCE SHALL NOT BE CONSIDERED A 'STARTUP'. ENTITY MEANS A PRIVATE LIMITED COMPANY (AS DEFINED IN THE COMPANIES ACT, 2013), OR A REGISTERED PARTNERSHIP FIRM (REGISTERED UNDER SECTION 59 OF THE PARTNERSHIP ACT, 1932) OR A LIMITED LIABILITY PARTNERSHIP (UNDER THE LIMITED LIABILITY PARTNERSHIP ACT, 2002). AN ENTITY IS CONSIDERED TO BE WORKING TOWARDS INNOVATION, DEVELOPMENT, DEPLOYMENT OR COMMERCIALIZATION OF NEW PRODUCTS, PROCESSES OR SERVICES DRIVEN BY TECHNOLOGY OR INTELLECTUAL PROPERTY IF IT AIMS TO DEVELOP AND COMMERCIALIZE: A NEW PRODUCT OR SERVICE OR PROCESS, OR A SIGNIFICANTLY IMPROVED EXISTING PRODUCT OR SERVICE OR PROCESS, THAT WILL CREATE OR ADD VALUE FOR CUSTOMERS OR WORKFLOW.
  • ‘MESSAGING’ HAS BEEN INTRODUCED ON PORTAL BY WHICH APPLICANTS CAN INTERACT WITH LDMS, SUHCS AND PREFERRED BANK BRANCHES AND ANY OTHER BANKS WHICH PICKED UP APPLICATION FOR PROCESSING, FOR FOLLOW UP ON HANDHOLDING REQUESTS, LOAN APPLICATION, SUBMISSION OF ADDITIONAL DOCUMENTS REQUIRED FOR LOAN, RESPONDING TO CLARIFICATION REQUESTED, POST SANCTION COMMUNICATION ETC.
  • ‘EVENTS’ CALENDAR HAS BEEN INTRODUCED ON PORTAL BY WHICH HANDHOLDING AGENCIES CAN POST THEIR SCHEDULE OF EVENTS WHICH CAN BE SEEN BY THE APPLICANTS. APPLICANTS UPON LOGIN, THROUGH THEIR DASH BOARD, CAN VIEW A CONSOLIDATED EVENTS BEING HELD IN THEIR LOCALITY. WHILE SEEKING SUPPORT FROM HANDHOLDING AGENCIES, THE APPLICANTS CAN ALSO VIEW THE EVENTS, IF ANY, SCHEDULED BY THE HANDHOLDING AGENCIES
  • THE FACILITY FOR SUBMISSION OF ADDITIONAL DOCUMENTS THROUGH THE PORTAL EVEN AFTER SUBMITTING THE LOAN APPLICATION TO THE BANK TO IMPROVE THE RESPONSE MECHANISM. THE APPLICANTS THROUGH THEIR DASH BOARD, CAN SUBMIT THE ADDITIONAL DOCUMENTS THROUGH THE LINK PROVIDED AGAINST THEIR APPLICATION.
  • BEFORE EFFECTING THE FIRST DISBURSEMENT, THE APPLICANT CAN WITHDRAW THE APPLICATION FOR REAPPLY AND THE OPTION IS AVAILABLE THROUGH THE DASH BOARD ‘WITHDRAW TO REAPPLY’ OF THE APPLICANT.
  • GO TO ‘MY PROFILE’, CLICK ON ‘EDIT MY DETAILS; CHANGE THE PARAMETERS VIZ. SIZE OF THE LOAN, GREEN-FIELD OR NOT, PERCENTAGE OF STAKEHOLDERS, WOMEN OR SC/ST, ETC. BASED ON THE INPUTS GIVEN BY THE APPLICANT, THE PORTAL WOULD CATEGORISE THE SCHEME.
  • THE RESERVE BANK OF INDIA (RBI) HAS MADE IT MANDATORY FOR ALL CREDIT INFORMATION AGENCIES IN THE COUNTRY TO GIVE A FREE FULL CREDIT REPORT (FFCR) WITHOUT ANY CHARGE, ON REQUEST, ONCE A CALENDAR YEAR TO INDIVIDUALS WHOSE CREDIT HISTORY IS AVAILABLE. THIS IS APPLICABLE SINCE JANUARY 1ST, 2017. AT PRESENT, THERE ARE FOUR SUCH COMPANIES IN INDIA: CRIF HIGH MARK CREDIT INFORMATION SERVICES PVT. LTD, EQUIFAX CREDIT INFORMATION SERVICES PVT. LTD, EXPERIAN CREDIT INFORMATION CO. OF INDIA PVT. LTD AND TRANSUNION CIBIL LTD.

WHAT IS A CIR ?

  • A CREDIT INFORMATION REPORT (CIR) CONTAINS DETAILS OF YOUR CREDIT HISTORY, AS COLLATED BY A CREDIT INFORMATION COMPANY, OR A CREDIT BUREAU. WHENEVER YOU APPLY FOR A LOAN, THE LENDER ASKS A CREDIT BUREAU TO CHECK IF YOU HAVE PAID EARLIER DUES ON TIME. THIS FORMS A PART OF YOUR OVERALL CREDIT HISTORY AND WILL REFLECT IN YOUR CIR. INDIVIDUALS ARE ASSIGNED A SCORE BY CIRS, WHICH HELPS TO CHECK THEIR ELIGIBILITY FOR A LOAN. ACCORDING TO ONE OF THE CREDIT INFORMATION AGENCIES 79% OF LOANS APPROVED ARE FOR INDIVIDUALS WITH A SCORE OF MORE THAN 750 (THE RANGE IS 300-900). HAVING A RECENT CIR ATTACHED TO YOUR LOAN APPLICATION INCREASES CHANCES OF IT BEING PICKED UP FOR PROCESSING QUICKLY.

COST OF A ‘FREE’ REPORT

  • THE RBI HAS TOLD ALL CREDIT BUREAUS TO DISPLAY THE PROCESS OF GETTING A FREE REPORT ON THEIR WEBSITES, WHICH THE COMPANIES HAVE DONE. HOWEVER, THE PROCESS AND THE TIME TAKEN TO GET THIS REPORT VARY FOR ALL OF THEM.
  • CRIF HIGH MARK: WHEN YOU ACCESS THE SITE, YOU WILL FIND A LINK TO THE PROCESS FOR A FREE CREDIT REPORT ON THE HOME PAGE (WWW.CRIFHIGHMARK.COM). AFTER YOU CLICK THE LINK, YOU HAVE TO FIRST PROVIDE YOUR KNOW-YOUR -CUSTOMER (KYC) DETAILS SUCH AS: NAME, ADDRESS, EMAIL, MOBILE NUMBER AND PERMANENT ACCOUNT NUMBER (PAN), AADHAR NO. IT THEN SENDS AN EMAIL, WITH USERID AND PASSWORD AND REQUIRES ONE TO ACTIVATE THE ACCOUNT BY CLICKING ON THE LINK. THEREAFTER THE CREDIT REPORT IS SENT BY E-MAIL WHICH IS PASSWORD PROTECTED.
    • Click on “Get Your Free Credit Report” on our website www.crifhighmark.com
    • Login with your login credentials or social media credentials or continue as guest.
    • Fill the form with basic details. Please note that you have to provide either correct PAN or UID to be able to receive your free Credit Information Report.
    • Click on Submit. Email will be sent to your registered email-ID with steps to proceed further.
    • CRIF High Mark will verify the details provided by you.
    • If you receive a message that your details could not be verified, please enter the correct details and resubmit the form.
    • If you are still facing any problems, please send email to crifcare@crifhighmark.com from your registered email-ID.
    • On successful verification of your details, you will be emailed your Credit Report ID & link for answering the Credit Report Related Questions.
    • On successfully answering your Credit Report Related Questions, your FREE Credit Information Report will be delivered to your registered email-id.
    • If you fail at answering the Credit Report Related Questions, send email to crifcare@crifhighmark.com with the Credit Report ID and you would be given guidance on how to proceed further.
    • Still have any query? Do reach us at 020-67057878.
  • EQUIFAX: ON THE HOME PAGE (WWW.EQUIFAX.CO.IN), YOU CAN FIND A PROMINENT LINK WITH A PROCESS NOTE TO GET THE FREE REPORT.
  • EXPERIAN: URL: HTTP://WWW.EXPERIAN.IN/CONSUMER/EXPERIAN-FREE-CREDIT-REPORT.HTML

PROCESS FOR OBTAINING THE FFCR THROUGH THEIR PORTAL:

  • STEP 1 :- PLEASE LOGIN TO HTTP://WWW.EXPERIAN.IN/CONSUMER/EXPERIAN-FREE-CREDIT-REPORT.HTML
  • STEP 2 :- FILL IN THE DETAILS AS REQUESTED ON THE FORM
  • STEP 3 :- POST COMPLETING ALL THE FIELDS PLEASE CLICK ON “REQUEST FREE VOUCHER”. YOU WILL RECEIVE THE VOUCHER CODE TO AVAIL YOUR FREE EXPERIAN CREDIT REPORT WITHIN 48 HOURS.
  • STEP 4 :- PLEASE FOLLOW THE INSTRUCTIONS PROVIDED WITH THE VOUCHER CODE TO AVAIL YOUR FREE EXPERIAN CREDIT REPORT.
  • TRANSUNION CIBIL: THE LINK TO THE FREE CREDIT REPORT ON THE WEBSITE IS ON THE HOMEPAGE (WWW.CIBIL.COM), AT THE BOTTOM. THE FREE REPORT LINK DIRECTS YOU TO A REQUEST FORM. WHEN AN ASPIRANT IS APPLYING FOR LOAN THROUGH PORTAL , THE PORTAL REMINDS ABOUT OBTAINING CIR. PORTAL ALSO DIRECTS TO ONE OF THE ABOVE AGENCIES.

DO's

  • Always remember to clear your dues on time.
  • Always take care that, after a credit card dues or loan is settled, next Credit Information reports (CIRs) reflects the same.
  • Always have a balanced mix of secured and unsecured loans.
  • Beware of fluctuations in Income & low balance in the banks at the end of the month. Low balance can lead to lower scores.
  • CIRs may be taken at least six months prior to approaching for a loan or its enhancement such that if any area requires to be attended, the same can be done.
  • Do your spending or repayments (always make payment on or before due date) carefully/timely. It impacts scores.
  • Ensure that your credit card dues & payments get reflected in your statement.
  • Make payment through RTGS/NEFT/IMPS.
  • Make a provision on working capital account for interest posting.
  • Sufficient credit every month to service interest of particular month.
  • Maintain list of cheques issued.
  • Check that scheduled payment got debited.
  • Clear the dues before going on holiday.

DON’Ts

  • Default on your loan installments. Making late payments or defaulting on your dues negatively affects your score.
  • Approach many banks simultaneously, each search may affect your chances.
  • Open many new accounts at one go or open new account without knowledge of your banker. This may not be viewed positively by lenders.
  • Apply for loan without proper planning.
  • Issue cheque if clear balance is not there.
  • Overdraw the account.
  • Disconnect the calls of banker.
  • Forget your due date of all credit facilities.
  • Pay a single penny of penal interest. It affects your credit habit.
  • Withdraw cash for personal use.
  • Take credit from unknown person.
  • Just rely on memory. Do schedule your payment on system.
  • Just rely on your employee to clear your dues on time.

GST

  • The goods and services tax (GST) paves way for a single national market by merging several central and state taxes. It is also expected to make Indian products more competitive in both domestic and international markets and at the same time, it will be transparent and easier to administer.
  • The Concept- The GST is a destination-based single tax on the supply of goods and services from the manufacturer to the consumer and is one indirect tax for the entire country. GST will replace multiple taxes such as central value added tax (CENVAT), central sales tax, state sales tax and octroi (Table 1.1).
  • Table 1.1: Taxes subsumed under GST
    Central level State level
    1. Central Excise Duty 1. State Value Added Tax
    2. Duties of Excise (Medicinal and Toilet Preparations) 2. Entertainment Tax (other than the tax levied by the local bodies)
    3. Additional Excise Duty 3. Central Sales Tax (levied by the Centre and collected by the States)
    4. Service Tax 4. Octroi and Entry tax
    5. Additional Customs Duty commonly known as Countervailing Duty 5. Purchase Tax
    6. Special Additional Duty of Customs 6. Luxury tax
    7. Cesses and surcharges in so far as they relate to supply of goods or services 7. Taxes on lottery, betting and gambling
      8. Taxes on advertisements
      9. State Cesses and surcharges in so far as they relate to supply of goods and service
  • A common base and common rates across goods and services and similar rates across states and between Centre and states will facilitate better tax administration / compliance and alleviate double taxation. GST is levied at the national level on consumption of goods and services . Credits of input taxes paid at each stage will be available in subsequent stages of value addition, which makes GST essentially a tax on value addition at each stage. The final consumer will thus bear only the GST charged by the last dealer in the supply chain with set-off benefits against all previous stages. Consequently the benefits of GST are manifold spanning across business, government and the consumer.

What GST implies for Business

  • Easy compliance: a robust and comprehensive information technology (IT) platform and seamless transfer of input tax credit from one stage to another in the value chain would incentivise tax compliance.
  • Uniformity of rates and structure: GST will ensure that tax rates and structure are common across the country, thereby increasing certainty and ease of doing business
  • Removal of cascading: seamless tax credits throughout the value-chain and across states would ensure minimal cascading of taxes, thus reducing hidden costs of doing business.
  • Reducing compliance cost: The uniformity in tax rates and procedures across the country will economise on compliance cost.
  • Gain to manufacturers and exporters: the subsuming of major taxes in GST and reduction in transaction costs would lower the cost of locally manufactured goods and services and increase India’s export competitiveness.

(source STATE FINANCES : A STUDY OF BUDGETS, RBI)

SIDBI and FISME have launched an ONLINE GST support through www.gst4msme.com, an interactive portal to answer your queries on GST, a toll-free GST Helpline number 1800-11-3585 (which answers your queries in 48 hours), a practical guide for MSMEs on GST and also various material to disseminate knowledge on GST. The objective is to provide expert opinions on MSMEs: inquisitiveness relating to GST and impact, if any, on their competitiveness, scale of economies, market access and so on. The initiative is aimed at taking care of

  1. Awareness creation
  2. Advocacy to policy makers on MSMEs' expectations
  3. Capacity building

For Udyog Aadhaar Memorandum registration, please visit www.udyogaadhaar.gov.in/

FAQs for Lenders

Portal Related

 

  • This is very vital information which ensures timely alerts being received by lenders towards applications lodged, not picked up and so on. Branch Users can go to ‘My Profile’ section available on the top right section of the screen and update the relevant details. Super User can also go to ‘Branch Users’ module, select the branch concerned, click on the ‘Edit’ option under the Gear Button and update the relevant details.
  • Besides three choices, applicant can visit his/her choice lenders (other than lenders selected earlier) and request them for considering their loans. The portal provides option of access of e-marketplace for all lenders and Branches (irrespective of applicant’s selection) which are active on the portal.
  • Applicant can visit his/her choice branches (other than preferred branch selected earlier). As above, the portal provides option of access of e-marketplace for any lender/ branch irrespective of applicant’s selection.
  • Apart from linking prospective borrowers to lenders for loans, the udyamimitra portal also provides access to handholding support through a network of governmental/ non-governmental agencies engaged in training, skill development, mentoring, entrepreneurship development programme, project report preparation/application filling, work shed/utility support services and subsidy schemes.
  • Yes. However, the details are to be captured in “Offline Loan Application” menu of portal (available under “Official Login” by respective branches). Please remember to feed all details correctly as these shall be picked up for MIS, review and monitoring purposes.
  • The lender is able to modify the application in case if it is received in offline mode. Whereas, the applications received in online mode cannot be modified by the lender.
  • You may respond to the applications as per the code of commitment adopted by your organisation. We have also provisioned for e-alerts. Upon sanction and first disbursement, the status is to be updated in the portal so as to have real time MIS. Failure to update the disbursement status shall lead to other lender (if any) which has sanctioned to the same entity going ahead with disbursement. In our next stage of development, we shall enable the feeding of subsequent disbursement.
  • Market place is a place provided in dashboard for all stakeholders where all online loan applications would be aggregated and lenders would be able to pick up any applications and process. It would bring about competition among the lenders, paving way for bagging the best terms for applicants. To be active on the marketplace, first Nodal Officer and respective branch of your organisation needs to log in to the portal. Thereafter, the portal is to be regularly visited and pending applications appearing on the market-place may be disposed of by suitably updating their status as ‘Picked Up for Processing’, ‘Sanctioned’, ‘Disbursed’, ‘Not Interested’ etc.
  • Till the first disbursement, the application would be available in market place. However, after disbursement, no lender can act on the particular disbursed application.
  • There is no need to upload MIS on the portal. The system generates MIS on its own based on information available in the portal with respect to sanctions, disbursements etc. on real time. However, to reflect the true and correct picture of the progress made by your organisation, ensure feeding of all information (including timely and regular updation of information) on Offline Loan Application as well as updating status of online applications as ‘Picked Up for Processing’, ‘Sanctioned’, ‘Disbursed’, ‘Not Interested’.
  • All lender users have been provided dash board which are embedded with blue coloured numbers. Upon clicking of these numbers, various reports would be generated into an excel sheet.
  • You may like to use Messaging Module available on portal to contact loan aspirants regarding seeking clarification on application/ additional document requirement/ follow - up etc.
  • Any loan applied on the portal (on or after Mar 31, 2017) gets analysed through in-built NCGTC/ CGTMSE rule engine. The portal provides a better understanding to the lender on the tentative eligibility of Guarantee Coverage. Thus it reduces their time spent in this regard. Upon clicking the ‘gear’ icon appearing on the right hand side of each application, it would show an additional menu option ‘NCGTC/ CGTMSE Coverage’. On clicking the ‘NCGTC/ CGTMSE Coverage’ either on the drop down menu or while viewing the details, a checklist would appear, providing the tentative eligibility checklist which is divided into two parts. One set of rules get checked by the system and the other one is to be ensured by the lender. A tick (✔) or a cross (✖) appears against each check list item.
  • Please click on 'Ease of Access Kit' available on top right corner of your dashboard in order to view various features available on portal.

FAQs for applicant

Login Related

 

  • The portal incorporates all the functionalities of existing portal (http://www.standupmitra.in) and shares a common database, the super user id/ password allotted for standupmitra can continue to be used for log in into udyamimitra portal. In case, the same has not been received, please drop an email to support@standupmitra.in with details :- Name of the Bank, Name of the Nodal Officer, Mobile Number, E-mail Id (official), Address (with State and District). We shall send the id/ password for Super User of your Bank via return e-mail. Therefore, please ensure that your Bank has received Super User ID/ Password and already started using it. In case the designated Nodal Officer of your Bank has been changed, the new person may continue using the same username and password after suitably updating details like Name, Contact No., Email-id etc. under the ‘My Profile’ section.
  • We have created User IDs for each of your branch linking with the IFSC of each branch. In case for some Regional Rural Banks (RRBs), where all the branches having same IFSC code, to facilitate the mapping of branches of such RRBs on to the portal, we have assigned dummy IFSC codes. Similarly, in case of NBFCs/ SFBs and Fintechs, dummy IFSC codes have been created for the branches. Communication in this regard has already been sent to identified / nodal officers through e-mail. In case of non-receipt, please drop an email to support@standupmitra.in for resending the User Id/ password. Also you may please check at super user level that data is correct for your branches.
  • To add a branch, which is not appearing in the 'Masters' list of branches, the respective Super User can add the branch details by clicking 'Masters' -> 'Branches' -> 'Add' to add the Branch. Thereafter, the Super User may add the Branch User for the newly created Branch by clicking 'Users' -> 'Branch Users' -> 'Add'. The username and password for the branch user will be created at this stage and the Super User may suitably intimate the login credentials to the Branch User. On same pattern the Super User may add the newly opened Branches.
  • The respective branch may go to ‘Reset Password’ option available under Login screen and enter Email ID and User Name to receive the link to reset password in the registered email id. Alternatively, Super User can go to ‘Branch Users’ module, select the branch concerned, click on the ‘Edit’ option under the Gear Button and reset the password.

FAQs for applicant

Scheme Related

 

The following enterprise loans –

  • MUDRA Loan (upto 10 lakh)
  • STAND UP INDIA Loan for SC/ST & Women- between 10 lakh to 100 lakh for green field (new) enterprises
  • SME Loans (presently upto 200 lakh)
  • For loans below 10 lakh, banks are already lending under their existing schemes. Further, MUDRA Ltd. also operates 3 schemes viz. Shishu/kishor/Tarun through banks for loans up to 10 lakh. Please visit www.mudra.org.in for further details.

FAQ for Certified Credit Counsellors

Certified Credit Counsellors (CCCs)

 

  • Certified Credit Counsellor (CCC) refers to an individual MSME advisor who has passed the prescribed certification course (Certificate course on MSME) conducted by IIBF). Thereafter he would approach Implementing and Registering Authority (IRA) i.e. SIDBI and after due diligence he would be empanelled on udyamimitra portal. Such of those candidates who are recommended by SIDBI to IIBF will be issued a joint certificate by IIBF and SIDBI. CCCs shall act as a facilitator for MSME entrepreneurs (existing or potential) to access the formal financial system with greater ease and flexibility. Institutions meeting prescribed eligibility criteria can also be enrolled as Credit Counselling Institutions (CCIs) to render similar services.
  • On the demand side, the Micro and Small Enterprises (MSE) entrepreneurs look for credible advisors to setup and step up their entrepreneurial ventures. They want an assurance about advisors being governed in terms of scope of service, service quality, benchmarked fees, and grievance redressal etc. The empanelled service providers (CCCs) are expected to be proactive / responsive to MSE entrepreneurs facilitating supply side of credit with strengthened business leads/connects. This will ease / assure lending institutions/bankers on credit proposals and customers as having passed through a due diligence mechanism. Both demand and supply side look for regulated/governed advisors.
  • Indian Institute of Banking & Finance (IIBF) conducts the certification course (Certificate course on MSME).
  • Implementing and Registering Authority (IRA) refers to the entity which shall implement the "Framework for Credit Counselors for the MSME sector". SIDBI is the IRA for CCCs.
  • Credit Counselling Institution (CCI)refers to an entity registered or formed under a Central / State Government legislation and working in the area of access to credit, credit counseling or financial literacy. CCIs shall be manned by trained professionals, certified by the Certification Agency and empanelled by IRA.
  • Only individuals are entitled to be enrolled as CCCs. Graduate with finance/economics, engineering-cum-finance, commerce qualifications or retired bankers with 5 years or more experience in credit to MSMEs in India.
  • Have qualified the prescribed course for credit counselors i.e. certificate course on MSME conducted by IIBF.
  • Conversant with Information Technology skills along with communication proficiency and team building skills.
  • Age of individuals should generally not exceed 65 years at the time of selection. Continuation as CCC, shall be subject to performance review, till the age of 75 years.
  • Should not be a defaulter to any Banks / FIs or criminal case pending against him/ her or black listed/debarred by any agency. (self declaration to be furnished)
  • Should have necessary infrastructural facilities to extend services efficiently.
  • Will have to be enrolled on portal. Merely qualifying the certificate exam shall not allow a person to practice as CCC. He/she has to pass through the filter mechanism prescribed.
  • Institutions / entities set up under Indian law are eligible to enroll as CCIs. They should have capacity, market standing, satisfactory corporate management / financials and footprint in financial/banking operations.
  • CCI to be in existence for 2 or more years and should have been filing Income Tax returns / reports regularly
  • It should have a pool of qualified individuals (more than one), whether on contract or on regular employment, having passed prescribed certification course i.e. certificate course on MSME conducted by IIBF.
  • CCI should not be a defaulter to any Banks/FIs or have criminal case pending or be black listed/debarred by any agency. (Self declaration to be furnished).
  • Have adequate infrastructure both physical and soft infrastructure (in the form of faculty/professional). • Have adequate infrastructure, physical and soft (in the form of faculty/professional/equipments etc.).
  • Satisfy the eligibility criteria prescribed (as given in Hand Book on CCC) for enrolment.
  • Qualify the prescribed certification course i.e. Certificate course on MSME conducted by IIBF (http://www.iibf.org.in/certificate_exam_schedule.asp)
  • Qualified candidates may apply through udyamimitra portal (https://udyamimitra.in/Home/CCC) for enrolment.
  • Eligible candidates would be empanelled as CCCs on portal after due diligence process

CCC is expected to guide new / existing / budding / potential /aspiring Indian entrepreneurs and providing them end-to-end solutions that may be leading to bank connect. It shall include :

  • identification of aspirant entrepreneurs;
  • Structuring the application with requisite documents / information
  • collection and including verification of primary information/data
  • creating awareness about schemes and facilities available including debt counselling
  • processing and submission of applications to banks or financial institutions using online/offline lodgement tools
  • assisting in obtaining disbursement including documentation, security/ charge creation, perfection and satisfaction thereof.

For detailed roles and responsibilities of CCCs, please go through the Handbook, hosted on udyamimitra portal and can be accessed with the following link. E-Handbook for CCC's

  • Business correspondents (BCs) are generally appointed by a bank (under a contract arrangement), whereas CCCs shall be entities to act as customised matchmaker between MSMEs and Banks. BCs also facilitate borrowing whereas CCC shall exclusively facilitate the credit connect.
  • Yes; services of CCCs shall be chargeable (within the benchmarked fee structure) unless subsidised by some agency.

Disclaimer: - This is just a compilation and to be treated as guidance/ reference note for facilitating access. It does not intend to guarantee the service enlisted. The agencies need to be contacted for their latest offerings.

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